Position Descriptions

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Career Coach

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Description

Supports the SECO worldwide virtual coaching services supporting spouses of active-duty military personnel. Responsible for delivering individualized career support by exploring their interests, finding education and financial assistance opportunities, developing career plans, and connecting them to employment opportunities. This individual will be able to assess the spouse needs and provide them with additional available Government resources as needed.

Essential Functions

  • Provides individualized career coaching support to help military spouses develop assessment-based education, training, employment, and career plans
  • Administers career-oriented assessment tools to inform coaching and determine spouse interests, aptitudes, and strengths
  • Provides guidance on internet career search and planning
  • Provides online career coach-led spouse cohorts around topics related to career development
  • Assesses and improves participant engagement, utilizes, and identifies government tools to develop participant profiles
  • Provide timely support to respond to military spouse needs on social media and online
  • Provides career consultation to MyCAA Scholarship Participants
  • Ensures timely completion of required documentation and reports
  • Ensures regular, timely follow-up with clients
  • Participates in quality control and quality improvement activities
  • All of duties as assigned

Education

  • Minimum Master’s degree in Education, Psychology, Career and Employment Coaching, Counseling or other related field.

Experience

  • Minimum 4 years’ experience in education, career and/or employment coaching/counseling.
  • Guidance Counseling (2+ years required)

  • Career Coaching (2+ years required)

  • Education (2+ years required)

Certifications

  • Must have a current credential or will obtain a current credential within 6 months of start date issued by one of the following: National Association for Workforce Development Professionals (NAWDP), Certified Workforce Development Professional (CWDP), National Board for Certified Counselors (NBCC), National Certified Counselor (NCC)
Career Advisor

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Description

Supports the SECO Military Spouse Employment Partnership (MSEP) program charged with acting at the initial connection point as part of a career call center. Answers calls, assesses spouse needs, and assists spouses across a broad spectrum of needs connecting with corporations, government organizations and nonprofits that have committed to recruiting, hiring, promoting, and retaining military spouses

Essential Functions

  • Receives, facilitates, and returns call from Military One Source related to SECO inquires
  • Manages incoming live chats from participants
  • Receives and facilities calls from service providers
  • Collaborates with the Military Services to provide career support and conducts follow-up calls
  • Provides information and referrals for career and education resources
  • Reviews and provides feedback on spouse resumes and cover letters
  • Coordinates scheduling of career coaching sessions
  • Tracks client profiles and contacts using case management system
  • Provides recommendations to updates scripts and intake processes
  • All other duties as assigned

Education

  • Minimum Bachelor’s degree in Education, Career or Employment Coaching, Counseling, or other related field.

Experience

  • Minimum 4 years’ experience in education, career, or employment coaching/counseling
  • Guidance Counseling (2+ years required)

  • Education (2+ years required)

  • Career Coaching (2+ years required)

Certifications

Education and Career Advisors must have a current credential (or obtain a current credential within 6 months of start date) issued by one of the following: National Association for Workforce Development Professionals (NAWDP); Certified Workforce Development Professional (CWDP); The National Career Development Association (NCDA) Certified Career Counselor (CCC); National Board for Certified Counselors (NBCC); National Certified Counselor (NCC).

Preferred Qualifications

  • Military spouse, current or past
  • Knowledge of the mobile military culture and lifestyle
Potential Partner Specialist

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Description

Supports the SECO Military Spouse Employment Partnership (MSEP) program charged with connecting with corporations, government organizations and nonprofits that have committed to recruiting, hiring, promoting, and retaining military spouses. Provides initial interface between MSEP and potential companies ensuring initial vetting through membership and ongoing partnership activities through the full life cycle of corporations, government organizations and non-profits becoming MSEP partners.

Essential Functions

  • Serves as the initial contact for potential partners facilitating partner recruitment, vetting and approval.

  •  Identifies and recommendations additional companies and organizations for potential partnership.

  • Conducts full cycle of vetting for new MSEP partners including pre-interviews and official interviews set up for DoD SECO team.

  • Records and documents information collected during those interactions.

  • Makes recommendations to MSEP leadership based on vetting process.

  • Once approved, conducts enrollment, participation, support and executes recognition, support and general communication.

  • Answers calls and returns communication from companies interested in becoming MSEP partners and other inquiries submitted through the MSEP Career Portal.

  • Conducts a new partner orientation along with Government personnel. Enters communication engagement into a tracking system.

  • Tracks all communications and interactions with MSEP partners.

  • All other duties as assigned.

Education

  • Minimum Bachelor’s degree in Human Resources, Recruiting, Business Administration, Communications, or related field.

Experience

  • Minimum 4 years’ experience in military program or corporate related preferably in Human Resources, Recruiting, Business Administration, Communications, or Professional Development.

  • Knowledge of the mobile military culture and lifestyle

  • Communications, Public Relations or Related Field (2+ years required)

  • Business Administration (2+ years required)

  • Talent Acquisition/Recruiting (2+ years required)

  • Human Resources (2+ years required)

Preferred Qualifications

  • Military spouse, current or past
Outreach Specialist

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Description

Supports the SECO Military Spouse Employment Partnership (MSEP) program charged with connecting with corporations, government organizations and nonprofits that have committed to recruiting, hiring, promoting, and retaining military spouses. Responsible for connecting with, engaging, and positively impacting SECO internal and external stakeholders in support of contract operations and delivery of services. Serves as a SECO “ambassador” within the MSEP and SECO overall demonstrating understanding and communicating program goals

Essential Functions

  • Attends military spouse events in person as well as virtual events

  • Participates in planning sessions for events and enters communication information into a tracking system

  • Coordinates social media activities to include both static and live events through multiple social media platforms

  • Support virtual meeting and events to implement social media polls and feedback mechanisms

  • Reviews meeting and event feedback and recommends improvements

  • Creates after-action trip reports following outreach event attendance

  • Works collaboratively with other Outreach Specialists and SECO team peers supporting contract operations to ensure comprehensive and coordinated efforts in the delivery of services

  • All other duties as assigned

Education

  • Minimum Bachelor’s degree in Human Resources, Business Administration, Communications, or related field

Experience

  • Minimum 4 years’ experience in military program or corporate related preferably in Human Resources, Recruiting, Business Administration, Communications, or Professional Development.

  • Knowledge of the mobile military culture and lifestyle

  • Career Coaching (2+ years required)

  • Talent Acquisition/Recruiting (2+ years required)

  • Communications, Public Relations or Related Field (2+ years required)

  • Human Resources (2+ years required)

  • Military (2+ years required)

Preferred Qualifications

  • Military spouse, current or past
MSEP Partner Specialist

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Description

Supports the SECO Military Spouse Employment Partnership (MSEP) program charged with connecting with corporations, government organizations and nonprofits that have committed to recruiting, hiring, promoting, and retaining military spouses through maintaining an ongoing relationship with MSEP partners providing liaison for spouse employment connections.

Essential Functions

  • Serves as the ongoing contact for MSEP partners facilitating communication, awareness, and support

  • Primary liaison between MSEP partners to identify skills and qualifications to make spouse employment connections

  • Ensures ongoing relationship building with MSEP partners via regular contact for providing updates and reporting

  • Tracks, documents all communication engagement in a tracking system to include information for the partner directory

  • Engage Partners to obtain regular reporting of Partner activities

  • Collaborates with other SECO and MSEP team members for contact delivery

  • Entering communication engagement into a tracking system including company information for the partner directory

  • Facilitates Partner survey to obtain feedback for continual program improvement

  • All other duties as assigned

Education

  • Minimum Bachelor’s degree in Human Resources, Business Administration, Communication, or related field.

Experience

  • Minimum 4 years’ experience in military program or corporate related preferably in Human Resources, Recruiting, Business Administration, or Professional Development

  • Knowledge of the mobile military culture and lifestyle

  • Business Administration (2+ years required)

  • Talent Acquisition/Recruiting (2+ years required)

  • Human Resources (2+ years required)

Preferred Qualifications

  • Military spouse, current or past
Installation Specialist

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Description

Supports the SECO Military Spouse Employment Partnership (MSEP) program charged with connecting with corporations, government organizations and nonprofits that have committed to recruiting, hiring, promoting, and retaining military spouses through maintaining communication with installation POCs and fosters community relationship building. Makes local connections, builds relationships, and provides introductions for partners with employment initiatives and opportunities. Provides installations with information as it pertains to SECO and the DoD.

Essential Functions

  • Primary POC between SECO MSEP and military installations initiating and continuing ongoing communication

  • Ensures relationship building with installation stakeholders and SECO

  • Conducts outreach for connecting and providing introductions for MSEP partners with employment initiatives and opportunities

  • Develops relationships with Human Resource personnel to expand program awareness

  • Ensures timely outreach and update to installations with SECO and DoD information

  • Attends virtual installation events and job fairs

  • Tracks and documents all communications and interactions using SECO platforms

  • Coordinates with MSEP team peers for collaboration and project updates

  • Ensures timely update to MSEP PM

  • All other duties as assigned

Education

  • Minimum Bachelor’s degree in Human Resources, Recruiting, Business Administration, Communications or related field

Experience

  • Minimum 4 years’ experience in military program or corporate related preferably in Human Resources, Recruiting, Business Administration, Communications, or Professional Development

  • Knowledge of the mobile military culture and lifestyle

  • Communications, Public Relations or Related Field (2+ years required)

  • Guidance Counseling  (2+ years required)

  • Talent Acquisition/Recruiting (2+ years required)

  • Human Resources (2+ years required)

Preferred Qualifications

  • Military spouse, current or past
Communications Specialist

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Description

Performs and manages all tasks and activities required to inform military spouses and related communities about SECO to include all SECO services and motivate target audiences to engage in these services. Manages complex, cutting edge, high-quality, competitive, customized, multi-media marketing communication, writing and tactical support for a variety of military spouse and military family audiences. Supports the SECO Military Spouse Employment Partnership (MSEP) program charged with connecting with corporations, government organizations and nonprofits that have committed to recruiting, hiring, promoting, and retaining military spouses.

Essential Functions

  • Ensures promotional materials are at both in person as well as virtual events.

  • Coordinates logistics including calendar invitations for webinars, pulls various ad hoc reports in the tracking system as provided by Government and creates and sends monthly MSEP talking points.

  • Conducts other outreach on an ad hoc basis. Creates travel documents for review.

  • Partners and coordinates with governmental and non-governmental organizations to promote services.

  • Serves as a contact for all conferences. Coordinates and promotes conferences. Provides presentation support, and manages exhibit and related staffing for all events. Provides logistics memos and after-action reporting.

  • Provides outreach to a wide variety of military spouses. Coordinates site-visits and training, video conferencing, reporting, and inventory management.

  • Identifies and works with subject experts to obtain accurate insight as it relates to content at hand.

  • Coordinates proper usage of SECO brand, logo, and brand attributes in print and electronic materials.

  • Separately reviews and edits SECO marketing communications materials created by internal subject experts.

  • Manages inventory budget, tracking, ordering, and purchasing systems.

  • Manages and coordinates on-line material ordering website.

  • All other duties as assigned.

Education

  • Minimum Bachelor’s degree in Human Resources, Recruiting, Business Administration, Communication, or related field.

Experience

  • Minimum 4 years’ experience in military program or corporate related preferably in Human Resources, Recruiting, Business Administration, Communications, or Professional Development.

  • Knowledge of the mobile military culture and lifestyle

Preferred Qualifications

  • Military spouse, current or past
Manager, Quality

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Description

Responsible for SECO quality functions and other assigned areas of quality within the Federal PMO. Implements assigned quality program components. Interfaces with customers and regulatory entities. May have accreditation responsibilities based on contract requirements.

Essential Functions

  • Manages day-to-day quality activities ensuring program and procedures support company goals for service, quality, and cost effectiveness as well as compliance with contract, federal and state requirements. Activities and projects may include interfacing with customers on quality programs.
  • Supervises quality staff to ensure successful execution of projects and initiatives.
  • Conducts training sessions on Continuous Quality Improvement (CQI) processes.
  • Coordinates quality initiatives, satisfaction surveys and follow-up.
  • Advisory Groups if contractually required.
  • Tracks adverse incidents and Quality of Care concerns.
  • Monitors performance measures.
  • Supports provider profiling if contractually required.
  • Audits for quality control, conducts quality studies and manages quality improvement projects.
  • Prepares customer and site reports.
  • Participates on quality committees to ensure quality issues are taken to the committee and recommendations are made, by the committee, in a timely manner. Makes recommendations to the Committee for improving plan operations based on data from performance indicators, QI studies, and quality activities.
  • Serves as liaison with assigned departments to ensure quality projects are integrated within operations.
  • Conducts internal audits for quality purposes.
  • All other duties as assigned.

Education

  • Minimum Master’s degree in Education, Psychology, Career and Employment Coaching, Counseling or other related field.

Experience

  • 5+ years of quality improvement experience
  • Bachelor’s in Business, Behavioral Health, or related field
  • Knowledge of quality improvement processes and performance measurement
  • Demonstrated skills in project management
  • Strong interpersonal and organizational skills
  • Expertise in word processing and data management software
Quality Specialist

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Description

Serves as a member of the SECO quality team. Coordinates projects resulting in continuous quality improvement and process improvement. Supports the maintenance of a strong quality program involving multiple contract required processes.

Essential Functions

  • Coordinates assigned quality and process improvement activities in support of SECO activities.  , process improvement projects, quality studies, CQI (continuous quality improvement) process training for staff, prevention program coordination, project coordination initiatives, satisfaction survey coordination and follow-up, , tracking of adverse incidents, monitoring of performance guarantees, and customer related quality initiatives.
  • Conducts quality control reviews and external/internal audits.
  • Summarizes findings and prepares reports on findings.
  • Assists in the preparation of contract audits.
  • Conducts analyses of data findings for quality and process improvement and assists in report preparation for internal and external customers.
  • Leads and/or supports assigned quality committees and/or work groups through comprehensive project management, ensuring that documentation is accurate and timely, agenda items presented, and follow-up actions taken.
  • Supports the quality program with the goal to meet contract requirements and performance guarantees. Duties include monitoring and execution to meet timely deliverables.
  • Works independently and high degree of organization required.
  • Knowledge of quality improvement processes.
  • Attention to detail and ability to work efficiently to meet deadlines and timelines.
  • Experience in data management, data analysis, reporting word processing, and project management skills.
  • Strong working knowledge of Microsoft Office Suite..
  • Excellent verbal and written skills and the ability to enter data accurately into spread sheets and prepare professional looking documents and reports

Education

  • Bachelors (Preferred)

Experience

  • 2+ years of quality improvement and auditing or related in healthcare field.
  • Knowledge of healthcare quality improvement processes and performance measurement.
  • Attention to detail and ability to work efficiently to meet deadlines and timelines.
  • High degree of organization required.
  • Expertise in data management, data analysis, reporting word processing, and project management skills.
  • Strong working knowledge of Microsoft Excel, VISIO and MS Project.
Mgr, Outreach and Communication

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Description

Develops and manage overall SECO communications and outreach. Oversees the SECO event and communications team responsible for multiple task areas to include collaboration with internal and external partners/vendors for all communications and event coordination and management.

Essential Functions

  • Manages and tracks communication and interaction with current stakeholders to facilitate SECO awareness and support.
  • Oversees the development, printing, shipping, and storage, of promotional materials in collaboration with the Government.
  • Oversee the planning and coordination of annual and local events as well as webinars.
  • Manages and tracks communication and interaction with the Military Services and Installation personnel to facilitate awareness and support, development of HR relationships, dissemination of SECO and Military OneSource information.
  • Develops relationships with national, regional, and human resource personnel at the installations to expand the SECO program at the installation level.
  • Shares SECO, MSEP and Military OneSource information with the installation’s employment readiness programs and employment readiness personnel when appropriate.
  • Tracks all outreach and engagement in accordance with Government requirements.
  • Develops and manages communications; coordinate presenters; prepare meeting materials; prepare evaluation forms, track participant data and communication metrics and create after action reports.
  • Manages and oversees outreach and communications team.
  • Other duties as assigned.

Education

  • Bachelor’s degree required; master’s degree preferred; communications, marketing, business or related field.
  • Masters (Preferred) – Business Administration, Masters – Communications, Masters – Marketing

Experience

  • Minimum 7 years’ experience in outreach, marketing, and/or communications.
  • Minimum 5 years management experience.
  • Understanding of military lifestyle/culture.
Mgr, Events

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Description

Plans, directs, manages, and coordinates all tasks and activities required for SECO portfolio related events to include the Military Spouse Employment Partnership and Induction ceremony for up to 1,000 participants and virtual military spouse symposiums for up to 8,000 participants. This role ensures events are successful and cost-effective—mindful of budget, time constraints, and high activity levels.

Essential Functions

  • Directs SECO event coordination and management to include all SECO components.
  • Leads, directs, and supervises the event management team.
  • Plans, coordinates, and directs all arrangements for an annual virtual or in-person Military Spouse Employment Partnership (MSEP) Partner Meeting and Induction ceremony for up to 1,000 participants.
  • Leads, manages, and directs research and recommendations to the Government on participant registration system, coordinate pre-registration communication, coordinate speakers/presenters, and develop meeting materials in collaboration with other contractors for all related events.
  • Leads and manages informational packet development and delivery to include meeting evaluation forms, and after action/meeting reports.
  • Plans and coordinates plan partner signing ceremonies during the MSEP Partner Meeting either in-person or virtually.
  • Collaborates with internal and external stakeholders in all meeting planning and execution.
  • Leads and manages planning, coordination, and implementation for multiple three-day virtual military spouse symposiums managing up to 8,000 military spouse virtual attendees.
  • All of duties as assigned.

Education

  • Bachelor’s degree (Minimum)

Experience

  • Event Planning/Management
Event Coordinator

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Description

Assists in planning, coordination and executing all tasks and activities required for SECO portfolio related events to include the Military Spouse Employment Partnership and Induction ceremony for up to 1,000 participants and virtual military spouse symposiums for up to 8,000 participants.

Essential Functions

  • Supports all tasks related to SECO event planning, coordination, and execution.
  • Works within a team environment successfully collaborating with the event management team and other members of the SECO organization.
  • Assists in planning, coordinating, and executing an annual virtual or in-person Military Spouse Employment Partnership (MSEP) Partner Meeting and Induction ceremony for up to 1,000 participants
  • Provides coordination and administrative support on all event/conference participant registration, pre-registration communication, supporting speakers/presenters, and development and distribution of meeting materials in collaboration with other contractors for all related events.
  • Executes informational packet development and delivery to include meeting evaluation forms, and after action meeting reports.
  • Supports administrative and coordination tasks associated with partner signing ceremonies during the MSEP Partner Meeting either in-person or virtually.
  • Assists the SECO Event Manager coordinate with internal and external stakeholders in all meeting planning and execution.
  • Administratively supports and executes implementation for multiple three-day virtual military spouse symposiums managing up to 8,000 military spouse virtual attendees.
  • All of duties as assigned

Education

  • Minimum high school degree or GED
  • Bachelors (Preferred)

Experience

  • Proficient with Microsoft Office Suite (Word, PowerPoint, Excel and Teams) and working with virtual platforms (Zoom)
  • Event support experience preferred
Senior Training Program Specialist

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Description

This position designs, develops, implements and evaluates program-wide learning solutions in support of SECO’s objectives and contract requirements. The Senior Training Program Specialist develops learning paths and curriculum content that reflects sound instructional design based on adult learning principles and best practices. Facilitate training via live and recorded webinars and blended learning, using a mix of engaging instructional methods. Display demonstrated expertise in instructional design systems and software, learning technologies and adult learning best practices. Act as technical expert and liaison with, Spousal Education and Career Opportunity (SECO) PMO , and other IT areas for program support.

Essential Functions

  • Possesses and provides expertise in the full life-cycle of instructional design processes (ADDIE or other industry accepted models) to design, develop and implement effective instructional materials, learning resources and content
  • Maintains progressive knowledge of the trends in instructional design, learning methodologies and learning technology solutions
  • Routinely researches current trends, tools and techniques associated with content/curriculum design and development
  • Creates design standards and templates and integrates technology-based tools into the development process
  • Evaluates and assesses the instructional effectiveness and business impact of SECO training programs and supports the continuous improvement of learning solutions
  • Owns and has accountability for larger scale learning and development opportunities
  • Partners with internal customers to clarify business objectives, identify performance gaps and recommend appropriate solutions
  • Leads projects including negotiating project scope and timeline, meeting all deadlines within quality expectations
  • Actively communicates with stakeholders and ensures solutions have demonstrable business impact
  • Supports Talent Development on strategy execution and a teamwork environment
  • Coordinates and tracks training compliance in program employee training records Corresponds directly with PMO and program staff regarding training requirements
  • Facilitates training courses across the SECO program including, but not limited to, new-hire orientation, field and PMO-specific training, standard operating processes and procedures, technology training, and professional development training
  • Efficiently navigates learning management systems
  • Uses exceptional customer service and interpersonal skills to process and respond to training-related inquiries from PMO and field staff
  • Demonstrates exceptional collaboration and coordination skills that support and enhance a team working environment. Actively communicates with Program Leadership on program operations and processes
  • Other duties as assigned

Education

  • A Combination of Education and Work Experience May Be Considered, Bachelors preferred

Experience

  • 5+ years of instructional design experience with proven ability to design and build innovative, creative content, including online programs, job aids, web sites and instructor materials.
  • Strong knowledge of adult learning theory, instructional design theory and models, learning styles, knowledge management practices and performance improvement models.
    Experience with multimedia authoring, graphic creation tools and learning management systems.
  • Effective interpersonal and negotiating skills.
  • Ability to function independently and as a team member.
  • Strong project management skills with ability to lead multiple, complex projects with tight timeframes in a matrixed environment.
  • Strong organizational, time management and attention to detail.
  • Excellent written and communication skills.
  • Expert in use of Microsoft Products including Word, PowerPoint and Excel
  • Experience with remote training using meeting tools such as NetMeeting, Webex,
  • LiveMeeting, and Zoom Conferencing.
Senior Career Coach

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Description

Supports the SECO worldwide virtual coaching services supporting spouses of active-duty military personnel. Responsible for delivering individualized career support by exploring their interests, finding education and financial assistance opportunities, developing career plans, and connecting them to employment opportunities. This individual will be able to assess the spouse needs and provide them with additional available Government resources as needed.

Essential Functions

  • Provides individualized career coaching support to help military spouses develop assessment-based education, training, employment, and career plans.
  • Administers career-oriented assessment tools to inform coaching and determine spouse interests, aptitudes, and strengths.
  • Provides guidance on internet career search and planning.
  • Provides online career coach-led spouse cohorts around topics related to career development.
  • Assesses and improves participant engagement, utilizes, and identifies government tools to develop participant profiles.
  • Provide timely support to respond to military spouse needs on social media and online.
  • Provides career consultation to MyCAA Scholarship Participants.
  • Ensures timely completion of required documentation and reports.
  • Ensures regular, timely follow-up with clients.
  • Participates in quality control and quality improvement activities.
  • Provide mentorship for Career Coaches and support leadership assigned initiatives.
  • All of duties as assigned

Education

  • Master’s degree in Education, Psychology, Career and Employment Coaching, Counseling or other related field.

Experience

  •  6+ years’ experience in education, career and/or employment coaching/counseling.
  • Must have a current credential issued by one of the following:  National Association for Workforce Development
  • Professionals (NAWDP), Certified Workforce Development Professional (CWDP), National Board for Certified
  • Counselors (NBCC), National Certified Counselor (NCC).

Certifications

  •  Must have a current credential issued by one of the following:  National Association for Workforce Development Professionals (NAWDP), Certified Workforce Development Professional (CWDP), National Board for Certified Counselors (NBCC), National Certified Counselor (NCC).
Senior Data and Reporting Analyst, Federal

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Description

Collects data and provides analyses for a broad array of issues across disciplines and functional areas. Has sole responsibility for some small to medium size analytical projects. May be dedicated to a single department or business unit.

Essential Functions

  • Assists in the identification of key business issues and the design of analytic approaches. Conducts research on identified key business issues. Provides oversight and direction to analysts and assigned components of project work. Evaluates and distills analyses conducted by other departments and/or outside consultants.
  • Assists in developing and utilizing data gathering tools, such as surveys/questionnaires, work sampling, financial modeling, and/or interview questions, to ensure that appropriate quantitative and qualitative data is gathered for the analyses. Extracts data for analysis and interpretation.
  • Conducts quantitative and qualitative analyses on a broad array of issues across disciplines, projects and functional areas. Structures and executes analysis independently.
  • Prepares preliminary interpretations of analyses for project teams, clients, and/or department management. Recommends suggested action steps based on the analytic results.
  • Prepares reports synthesizing analytical results, highlighting implications of findings. Follows through any further actions based on the results using sound business judgment.
  • Assists in the development of project proposals, recommendations, implementation plans, communication packages, performance measurement tools, and training materials related to the assigned projects.
  • Contributes to practice development and department administration including, recruiting, debriefing on training, and developing thought pieces on topics like change management. May provide input to performance reviews of others in the department.
  • Performs other duties as required.

Other Job Requirements

  • Ability to use reporting software such as SalesForce, Actuate, Cognos, Crystal Reports, SAS, or other.
  • Ability to query the company’s data warehouse and/or department systems in response to data requests.

Education

  • Bachelor’s degree in Business Administration, Computer Science, IT, Mathematics or related field.
    May consider an additional 3-4 years of relevant experience in lieu of a Bachelor’s degree.

Experience

  • 5-7 years of related analytical and/or consulting experience required.
  • Requires strong expertise in MS Excel and relational databases such as MS Access and other database management (MS SQL) and reporting tools.