Our Expertise in Action
Your partner in delivering the most sensitive and complex federal health and wellness programs. Military culture is embedded in the Magellan Federal team, our infrastructure, and processes. Our services are designed to support the unique and global needs of Warriors and their Families.
Here are a few ways we’re making an impact with our Solutions:
Coaching & Care Management
We support the Army Resilience Directorate through education, training, and coaching to increase the physical and psychological health, resilience, and performance of soldiers, families, and civilians on the Ready and Resilient program. We are the world’s largest single employer of professionals with specialized training in performance psychology and coaching. During the past 5 years, we have successfully certified more than 15,000 Master Resilience Trainers and have delivered education and training to more than 2.6 million within the Army population, face-to-face and virtually.
Employee Assistance Programs
Magellan’s Employee Assistance Program (EAP) offers services to enhance emotional wellness, reduce stress, and increase productivity. We have 50 years of Employee Assistance Program (EAP) experience, covering more than three million lives of civil servants and families across multiple government agencies. Our Federal EAP services include support to Department of Defense, Air Force, Navy, Health and Human Services Federal Occupational Health, and Federal Aviation Administration. We have a qualified nationwide network of approximately 129,000 credentialed providers. We maintain 24/7/365 call centers covering the 50 US states/territories continuously, and internationally. We managed 459 critical incident responses in 2021 alone Read More
Family Support Services
The Military & Family Life Counselor (MFLC) program improves military lives and readiness by providing confidential, face-to-face counseling. Our services are delivered by 1,400 counselors at 163 military installations around the world. Each month, we provide over 70,000 counseling sessions and 14,000 consultations for individuals and families. In addition to counseling sessions, we provide over 28,000 outreach and engagement services as well as 100,000 referrals to service members each month connecting them to available benefits and resources. Each year over 4,500,000 service members and families participate in one of our services.
Military Transition Services
Through our support to the Defense Health Agency, Warrior Care Recovery Coordination Program (RCP), we provide professional support services to 15,000+ wounded, ill, and injured Service members. These services include non-clinical case management, caregiver support, education and employment transition, and adaptive sports programs. Since the inception of these programs we have provided direct assistance to over 199,635 wounded, ill and injured service members.